What’s the best way to prepare my Caffè Veloce espresso?
Thanks for the question, as the great quality of our coffee deserves some attention from you. Nothing strange, but exactly like we would do with a powerful engine, our advice is to make sure your coffee machine properly hot: in this way you’ll get to enjoy a deep and rich extraction, capable of delivering into your cup all the aroma that sits inside Caffè Veloce.

Which coffee machines are compatible with Caffè Veloce capsules?
Our capsules are compatible with Nespresso® branded coffee machines, included Citiz, Pixie, Essenza and Lattissima.

If I use Caffè Veloce capsule, is there any risk for my Nespresso® machine warranty?
Not at all, the manufacturer of your coffee machine cannot refuse to look after you machine, as long as it’s under warranty.

It feels like it requires a bit more strength to pull down the lever of my coffee machine, once a Caffè Veloce capsule is slotted inside: is this normal?
Absolutely normal, our friend. Our capsules are made of recyclable food-grade plastic, therefore it gives a bit more resistance than aluminum when closing the lever.

At the end of the extraction, a few drops of coffee keep coming out of the machine: is it normal?
Of course! Because inside our capsule you can only find 100% ground coffee, these last few drops are a sign of a correct extraction and of the quality of the coffee itself.

Which type of payments do you accept in your e-store?
We accept bank transfer, PayPal, VISA and Mastercard credit cards.

How can I be sure that my order has been shipped?
As soon as the courier has picked up your parcel from our warehouse, you will receive an email with the tracking number so you can monitor the delivery.

I am a bartender and I’d like to work with Caffè Veloce: how can I do it?
Send us immediately an email at contact@caffe-veloce.com and let us know what we can do for you: we’ll get back to you asap.

Do you have special deals for very large purchases?
Yes. If you are interested in a large purchase of Caffè Veloce, please send us an email at contact@caffe-veloce.com, let us know what type of order you’d like to place and we’ll send you a personalised quotation.